We've tried to put as much information as possible online so it's available to anyone at any time. All product information, installation documentation and wiring diagrams are online. We've also assembled a comprehensive list of FAQs and troubling shooting tips. Warranty requests, technical support questions, dealer inquires and lighting requests too can all be handled by reading the materials found here on our website.  To send us photos, scroll down to the bottom of this page and use the SEND-A-FILE option.


  • Mon-Fri: 9am-5pm EST
  • Sat: Closed
  • Sun: Closed


  • Phone: 800.847.1359 or 859.371.4500
  • Fax: 888.616.1517

Mailing Address

7505 Sussex Drive
Ste 114
Florence, KY 41042

Note: If you have an urgent issue and it's after-hours, please send us an email. We often check email evenings, weekends and on holidays. Be sure to include as much detail as you can about the issue you're having. While we can't promise we can always respond quickly after-hours, we will certainly do what we can to assist.

Attention AOL Users! AOL is notorious for blocking non-AOL email accounts unless the AOL user has specifically added the outside domain to their "allowed contact" list. If your only option is to use an AOL email account we suggest contacting us via our 800 number or LIVE CHAT during regular business hours. It is unlikely we will be able to email you back if you are using AOL as your email provider.