Have you checked our General FAQs, RV/Camper FAQs, Trouble Shooting Guide and Installation Tips/Tricks?    If not, we urge you to do so. Ninety percent of all questions we receive can be answered by reading these materials.  We have an extensive online database of installation instructions, How-To instructions, trouble-shooting tips and answers to the most common problems customers encounter.  

If you've been unable to find an answer to your question using these resources, use any of the methods found on this page to contact us. To send us an email, please use the form at the bottom of this page. We also offer Live Chat during business hours.

Phone: 800.846.1382  or 800.847.1359 

   Press 1 to place an Order
   Press 2 for Product, Install, Warranty Questions
   Press 3 for Dealer issues and Dealer orders
   Press 0 for Administrative Personnel

Fax: 888.616.1517


M-F: 9am to 5pm
Sat: Closed
Sun: Closed
(eastern time)

NOTE: If you have an urgent issue and it's after-hours, please send us an email. We often check email evenings, weekends and on holidays. Be sure to include as much detail as you can about the issue you're having. While we can't promise we can always respond quickly after-hours, we will certainly do what we can to assist.


7505 Sussex Drive Ste 114
Florence, KY 41042