Boogey Lights BBB Business Review
We're not the best because we've been around the longest. We've been around the longest because we're the best! There's a reason we've been in business for over 25 years. The facts are no one has been lighting bikes longer than Boogey Lights®. We're absolutely committed to making sure you're satisfied with your purchase. If you have a question about doing business with us, please take a moment to review the information on this page. And if you don't find the answer to your question, please CONTACT US.

QUICK LINKS

Shipping & Delivery
Boogey Lights ® uses UPS and USPS for fast, reliable service with accurate order tracking to customers in the United States. For shipments to Canada we offer UPS Worldwide Standard and Express shipping options (customer is responsible for applicable import taxes and duties).  The available shipping options for your ship-to address are presented at the time of checkout. If you select UPS, service levels are guaranteed with most locations in the midwest and eastern United States receiving next day or two-day service at ground shipping rates. Orders placed by NOON Monday through Friday eastern time usually ship the same day from our Florence, KY distribution center.  US locations east of the Mississippi are typically 2 or 3 days ground. US locations west of the Mississippi are typically 4-6 days ground. Time estimates do not include weekends. We can not guarantee delivery dates for FREE SHIPPING options. If you need your order to arrive by a specific date we suggest selecting an expedited UPS shipping method.

FREE Shipping! Orders of $99 or more receive FREE ground shipping to locations within the continental United States.

PLEASE NOTE: We do not guarantee delivery for USPS shipments. While they're the least expensive in terms of shipping options, as with most things in life you typically get what you pay for. If you're concerned about delivery time frames, select UPS. Yes, you'll pay more but they're more reliable than USPS.

Canadian customers are responsible for applicable import taxes and duties. Refused Canadian shipments will incur additional charges for return shipping deducted from refunds.


Warranty Information
The Boogey Lights® original-owner warranty is only available to customers who purchase genuine Boogey Lights® product from this website OR an authorized Boogey Lights® dealer and present the original sales receipt from that dealer. THIS WARRANTY IS NULL AND VOID IN THE ABSENCE OF AN ORIGINAL SALES RECEIPT FROM AN AUTHORIZED BOOGEY LIGHTS® DEALER. For details on the warranty process as well as the specifics of our limited warranty for each product, click here. To register your Boogey Lights® purchase, use our online Warranty Registration form.

Return Policy
If you purchase an item online on this website and are not satisfied with your purchase, you can return the item to us within 30 days for a refund of the cost of the merchandise. To qualify for a refund under this policy the following requirements must be met:

- Item(s) must be returned to our Florence KY distribution center in new condition with all components as originally sold.
- Item(s) being returned must be accompanied by a valid Return Merchandise Authorization (RMA) form obtain from Boogey Lights®. To obtain an RMA number for a return, click here and select the RMA option in the drop-down box..
- Item(s) should be returned to us via a traceable shipping method such as UPS with delivery confirmation and all shipping costs pre-paid.


If an item is returned and falls outside the above criteria we reserve the right to reject the return completely OR subject the return to a 20% handling and restocking fee. Refunds are issued for the price of the merchandise ONLY and only using the same payment method used to make the original purchase. If you have any questions as to how this return policy applies to your purchase, we urge you to contact our Customer Care department before proceeding with your purchase.

Payment, Pricing & Promotions
For purchases made and shipment to the United States we accept Visa, Mastercard, Discover, American Express, Paypal and Wire Transfers. We also accept Purchase Orders for pre-approved customers. Large orders and orders where the "ship-to address" does not match the "bill-to address" may be subject to verification via phone which could delay the order at least one business day. Sales tax (currently 6%) is collected on orders shipped to addresses in the State of Kentucky. For purchases made and shipment to Canada we accept Paypal, Wire Transfers and Purchase Orders from pre-approved customers.  Sorry, we cannot process Visa, Mastercard, Discover or American Express payments for international shipments. 

We occasionally issue promotional discount coupon codes for items we sell on our website. The coupon codes we issue and authorize are subject to the following terms and conditions:

- Unless otherwise noted on the coupon, all coupon codes are issued with a minimum spend requirement. This minimum spend requirement is detailed with the coupon code.
- All coupon codes include an expiration date. We do not issue open ended coupon codes. The expiration time is at 12:01 am eastern time on the date the coupon expires.
- Only one coupon code can be used at a time.
- The coupon code must be entered by the customer at the time of checkout on the payment page on BoogeyLights.com. Failure to do so does not entitle the customer to a refund of the coupon discount amount after the sale. We cannot retro-actively apply coupon discounts for orders already placed.
- All coupon codes we issue are non-negotiable and have no cash value.
- Unless specifically noted on the coupon, coupons are valid for one use per customer.
- We reserve the right to cancel or reject any order if in our opinion the coupon used was unauthorized, ineligible, obtained illegally or altered in any way.

Tracking & Viewing Orders
When you place an order on our website you will receiving an email confirming your order. This is your paid receipt. Once your order ships, you'll receive an email containing the tracking information and the carrier. If you opted to register with us at the time you placed your order you can also track your order by logging into your Boogey Lights online account All order history is maintained in our online system. This also makes it easy to track your warranty information.

Updating Account Information
If you opted to register with us at the time you placed your order, your account information is maintained on our site. This information can be viewed, updated or removed at any time at your direction. Click the link to access your Boogey Lights online account.

Privacy Policy
We take your business seriously and use every reasonable precaution necessary to ensure your shopping experience is safe! We want you to be aware of what kind of information we obtain from you, how we use this information, and how you can control its use. By using this site, you consent to this Privacy Policy.