H-D Touring Install Softail Install VRod Install
Depends – do you want single color or multi-color? Do you want to light only the engine? The engine and the ground below? Do you want to light your wheels? Your bags? Your entire bike? What is your budget? As you can see, there are a lot of variables. Plus, to a large degree, personal preference is a major factor in the decision. If you need some help figuring out what to buy use our LIGHTING SUGGESTIONS pages. Answer a few questions and we'll reply back with some suggestions and links. Also, if you want some ideas of what others have done, take a look at our Customer Photo Gallery.
We remind customers to check their local laws when it comes to driving or riding with after-market accent lighting turned on (turned off isn't a problem). The laws for motorcycles and cars (or larger vehicles) are often different. Many states have restrictions on what colors can be used while riding a motorcycle on public roads whereas most states don't allow them at all for cars. Also, in many states, riding a motorcycle with RED and/or BLUE lights on will likely earn you a free breakfast with the local authorities! In other states, there are no restrictions whatsoever for motorcycle riders (a safety issue). Of course riding with accent lights off is never an issue. Ultimately it is the rider's responsibility to make sure they are in compliance with all laws in their state.
First thing to do is check your wiring connections. 99% of lighting issues come from a bad connection. Check the obvious first. If for example you have a pushbutton switch wired into the circuit, make sure the pushbutton is ON. Next, check all your wires to make sure you have a good solid connection including the ground and positive connections on your battery. Also check the fuse(s) to see if they’ve blown as this could be a sign of a short somewhere. Single color lights will have one fuse included with the wiring kit. Our multi-color remote adds a second fuse link on the positive side of the controller.
To further troubleshoot your lights begin by eliminating variables. If you have a remote, wire a single light strip directly to the power source (bypassing the remote) to determine if your led light strips are working. Once you determine your lights are powering up you can add the remote back in to that one good strip to further test the system. Be careful wiring your remote though – it is sensitive to reverse polarity. Hooking it up incorrectly could damage the unit and that’s not covered under warranty. As with any trouble-shooting process it's important to elminate all variables and one by one test each individual component to determine where the problem is. This is a process of elimination. You can find further suggestions in our TROUBLE SHOOTING GUIDE.
The first thing you need to do is confirm your Boogey Lights® controller is indeed Bluetooth enabled. Not all controllers we offer are Bluetooth capable. Most Boogey Lights® Bluetooth controllers will have a button on the front that says, "RESET PAIRING" or just "RESET". If you have a question as to what model you have, you can contact our tech support department to confirm. Assuming you have confirmed your controller is Bluetooth enabled, the next thing to confirm is that you are trying to connect to the controller via the Boogey Lights® APP and not your phone's Bluetooth settings. This is important. Connecting to the controller must be done via the free Boogey Lights® APP (IOS or Android). If you haven't reviewed the documentation on using our APP, we suggest taking a moment to do so. You can find the latest documentation on our INSTALLATION RESOURCES page. Other things to check include making sure the controller is powered on. There is a green power on light on most of our controllers that can quickly let you know if the controller is receiving power or not. If you've tried all of the above, you might want to power off (cold boot) your phone and then power it back on. Also, uninstall and then reinstall the APP. Bluetooth technologies can be somewhat temperamental particularly with the constant flow of new smartphone hardware and operating systems. If after trying all of these options you are still unable to connect, we suggest givinng our tech support team a call.
Bluetooth / APP Controller Issues:
The Boogey Lights® APP and controller have been extensively tested to work on iOS and Android devices with Bluetooth 4.0. iPhones running iOS 5 and newer as well as Android phones running 4.3 or newer work. Bluetooth communications issues however can be some of the most difficult issues to trouble shoot because much of what is going on is dependent on the operating system of the smartphone. Bluetooth depends on both hardware and software to work properly. The problem is further complicated by the fact that smartphone hardware is constantly changing with operating system updates being done all the time. Do a quick search on Google about Bluetooth communications problems and you'll see hundreds of thousands of results for Android and iOS devices. Bluetooth is a great technology when it works but it can be frustrating when there’s a hang-up pairing the two devices. The Boogey Lights® Bluetooth controller devices use BLE - Bluetooth Low Energy (aka Bluetooth Smart). Bluetooth Low Energy is an "always off" technology and as such, only uses a fraction of the power of Classic Bluetooth. It transmits short packages of data that allow large devices to operate for long periods of time even on small batteries. This process of an "always off" technology can however present problems with pairing, particularly with new devices that have never been paired previously. If you're able to connect to the controller but are unable to control it, here are some things you can try:
Bluetooth Wireless General Issues:
Make sure you are in the correct color mode. The Boogey Lights® APP is designed to work with Boogey Lights® single color and multi-color remote control devices. If you have your APP in single color mode but are trying to operate a multi-color controller, the phone will connect to the controller BUT you will be unable to operate the controller. Make sure you have your APP in the color mode that matches your controller. Details on how to do this can be found in our APP instruction manual found on our website here. Power both the phone and the controller off and back on. A soft reset sometimes can resolve the issue.
Make sure there is no electromagnetic interference from other devices such as a microwave or cordless telephone. All wireless communication devices, including Bluetooth, that use radio frequencies to connect to each other are vulnerable to electromagnetic interference. Minimize electromagnetic interference by moving other devices away from the area.
Bluetooth Wireless General Issues:
If you have an Android device that has gone through at least one operating system software update and you've tried all of the above unsuccessfuly, there is a known issue with some Android operating system updates and Bluetooth functionality that requires a reset of the device. This is a last resort but in every situation we've encountered, doing a factory data reset has fixed 100% of all Bluetooth issues. It also have improved the overall performance of the device and fixed other problems with the phone. You can read more about Android specific issues with Bluetooth connectivity here:
iOS Specific Issues:
On September 16, 2015 Apple rolled out the iOS 9 update and it’s available for all eligible devices including the iPhone 6, iPhone 5 and iPhone 4s. iOS9 brings a lot of exciting features to iOS users but it also brings trouble, particularly for Bluetooth devices. iOS phones running iOS9 have known issues particularly with older phones that have been updated to iOS9. You can read more about them here:
If you have an iPhone and are experiencing problems with Bluetooth connections, here are some iPhone specific steps to try:
Check for Software updates: Connect to the Internet with Wi-Fi. Tap Settings > General > Software Update. Tap Download and Install. If a message asks to temporarily remove apps because iOS needs more space for the update, tap Continue.
Reset Network Settings on iPhone: Settings > General > Reset > Reset Network Settings. Now hold down the Sleep/Wake and Home buttons together until you see the Apple logo on your iPhone. Now try setting up the connection from scratch.
If none of the above solve the problem you’ll need to do a Factory Reset of the phone. This wipes the device of any and all personal settings and data you’ve acquired while using the phone. We recommend performing a backup of your information before continuing with this reset. In every situation we've encountered, doing the factory reset has fixed all Bluetooth issues. To perform a FACTORY RESET: Settings > General > Reset > Erase all Content and Settings. Here’s a video of this process: http://www.digitaltrends.com/mobile/how-to-factory-reset-an-iphone/
- UNINSTALL the existing Boogey Lights APP on your phone. It needs to be uninstalled completely.
- Power Down the phone completely. It must be turned OFF. Not restarted. Power has to be off.
- Power Up the phone. When the phone reboots, do not run any other APPs.
- Go to the APP Store and install the latest Boogey Lights APP version for your device.
At this point you should be able to launch the Boogey Lights APP. If after doing this you're still unable to get it to it to work, please submit a support ticket with us. We will need to know your phone's hardware make and model. Also, we need info on the Operating System version number and kernel version. We will research. In the meantime if you're running Android and wish to roll back to the previous version (10), you can do so by doing a manual install of the APK file. Version 10 of the APK file can be downloaded from our website. If you're interested in this option, let us know and we'll provide you with the link and password.
ANDROID OS NOTE: The Boogey Lights APP has been tested to work with Android versions 7, 8 and 9. The most recent version we've tested is version 9, Kernel 4.4, Build Number PPR2.180905.005 with Android Security Patch Level September 5, 2018.
Like every other phone APP on the planet that's made for Android or IOS, you can find our free APP in the GOOGLE PLAY STORE or the APPLE STORE. Just search for 'Boogey Lights'. More information on our Bluetooth APP can be found here on our website too.