First thing to do is check your wiring connections. 99% of lighting issues come from a bad connection. Check the obvious first. If for example you have a pushbutton switch wired into the circuit, make sure the pushbutton is ON. Next, check all your wires to make sure you have a good solid connection including the ground and positive connections on your battery. Also check the fuse(s) to see if they’ve blown as this could be a sign of a short somewhere. Single color lights will have one fuse included with the wiring kit. Our multi-color remote adds a second fuse link on the positive side of the controller.
To further troubleshoot your lights begin by eliminating variables. If you have a remote, wire a single light strip directly to the power source (bypassing the remote) to determine if your led light strips are working. Once you determine your lights are powering up you can add the remote back in to that one good strip to further test the system. Be careful wiring your remote though – it is sensitive to reverse polarity. Hooking it up incorrectly could damage the unit and that’s not covered under warranty. As with any trouble-shooting process it's important to elminate all variables and one by one test each individual component to determine where the problem is. This is a process of elimination. You can find further suggestions in our TROUBLE SHOOTING GUIDE.